حذف الحساب

Delete your account

Any GT-Govern user can delete their own account from the mobile app or the website — no e-mail needed. Deletion is immediate and cannot be undone.

How

1. Open the app (or the website) and sign in.
2. Tap the account icon at the top (or in the side menu).
3. At the bottom of the page tap “Delete account” («حذف الحساب»).
4. Read what will be removed, type the word «حذف» (delete) in the box and confirm.

Cannot sign in? Send the request from your registered phone number to support@geotech.dev; we complete it within 7 days after verifying your identity.

Removed immediately

• Your name, job title, phone number (replaced by a non-identifying tombstone) and password.
• Every device registered for notifications (browser and mobile app), one-time codes and in-app notifications.
• All sign-in sessions on all devices.

Kept, and why

• Visits, scores, notes and letters you produced remain in your organisation's records under “deleted user” — they are the organisation's work records, not personal data.
• The audit log keeps the account number only, without a name or phone number.
• Backups lose the data at the end of their normal rotation.

Deleting a whole organisation

If you are the organisation's only administrator, deleting your account deletes the organisation account: it is closed permanently, every member's personal data is removed at once, and the logo, letterhead and settings are cleared. Visit and letter records stay as a closed archive visible only to the platform operator; e-mail support@geotech.dev to have them purged. To keep the organisation, appoint another administrator first.